"If you're not in the Infotel Business Directories, how will they find you?"
Infotel;"Making the world just a little smaller"
-- Slogans on Infotel Web Site
Over the last few days a lot of attention has been given to a shabby con run out of Canada by the Frank family called "Infotel." Essentially, this is one of those "get the company to pay" bits of sleaze that run as low-level infections throughout the corporate world. It only usually falls apart when the scamsters try to shakedown a small company that knows what it orders and what it doesn't.
Canada, long a haunt for fly-by-night telemarketing con-artists and shabby porn peddlars, gives companies like this shelter from US laws. I guess because Canada needs every sort of business it can bet these days.
At any rate, there hasn't been a lot of detail on how the scam or scams of Infotel are done until now when a 'former employee' has detailed them. The details are fascinating reading [Brackets = Added Information]:
Posted by a "former employee" in the comments section of "damnum absque injuria"Posted by Vanderleun at November 16, 2003 10:16 AM | TrackBack
AMERI CORP aka INFOTEL PUBLICATIONS aka CBSI
Hey I worked there in Sales; this is [how the scams work]
Categorized as a Legal Counterfeit Company because the products are real it is still a Telemarketing Scam because of the way the products are sold and there is no way of knowing how many are distributed.
Infotel/CBSI Products: (as seen at www.mediacorp.com )
DIRECTORY OF AMERICAN BUSINESS [Price: $379.95]
INFOTEL TOLL FREE DIRECTORY [Price: $379.95]
BRITISH BUSINESS DIRECTORY [Price: £189.95]
ANNUAIRE NATIONAL DES ENTERPRISE FRANCAIS Or FRENCH BUSINESS DIRECTORY (FRANCE) [Price: €304.14]
CANADIAN BUSINESS DIRECTORY [Price: $379.95]
AT & T NATIONAL BUSINESS BUYERS GUIDE [Price: $12.95]
These are National Business to Business Directories. Because they are National (ex. all the U.S. in one book) they are ... worthless. Nevertheless, they are what
they are and are sold as that and no more.
The only illegal premise is the falsifying of the fact that the company was previously listed. This is fraud and the BBB knows it.
The *Paper Rolls are for Credit Card machines etc. This nickel & dime Scam starts with the sales pitch You are running out of paper etc. The paper is sold by weight. Again the products do exist. This time around the small fry is caught thinking its his supplier calling. Nothing illegal here, just gullible employees.
Part 1 (Directories)
The Scam starts with the Sales Pitch directed at the unknowing small fry at a company: "Would you like to continue your listing in the 2xxx Directory of American Business, it's the National Business to Business Directory, Yellow and White pages."
The Yellow and White pages draw them in. It's a Phone Book to the small fry. They were previously listed? (This is the Scam, they were not)
The Scam continues with a Shipping Department call: "This is so and so from the Shipping Department of Infotel Publications", I am calling to confirm the details..." The Scam here is to get the small fry to admit he/she is authorized to make the purchase. This call is taped.
If yes, the Scam is set in motion. If no, then it is returned to the sales where it may be pitched again to the same company.
With the Scam set in motion, the company is listed in the directory and on the website www.mediacorp.com. The directory is sent by UPS to the company.
Part 2 (Directories)
The collection department (known in telemarketing as The BOILER room) handles the non paid invoices which make up a large % of the take. The monitored call, the proof of purchase, the authorized small fry, all contributes to the success of the Scam.
The BOILER room rotates the unpaid invoices trying to keep the calls to companies at the US legal debt collecting limit avoiding BBB & Attorney General Complaints. The goal is to get to the Owner, President, or V.P. etc. This is the turn point of the Scam. The Owner, President, V.P. etc. will pay the Full Invoice price, Partial or a Lower Fee or Nothing.
REMEMBER: YOUR INVOICE SAYS 2 YR LISTING, IF YOU PAY, THAT WILL BE FOR THE FIRST YEAR, AND ANOTHER INVOICE WILL FOLLOW NEXT YEAR!
Who do they target?
Any and all Businesses including Non-Profit Organizations even Churches (But no Synagogues)
Do I have to pay?
How do I stop the Calls?
Call the Better Business Bureau
But Better ..
Alert the Attorney General
Who are these guys?
Canadian Telemarketers aimed at the US and Europe
Gordon Frank, Ted Frank, Sean Frank
Even the ... mother (Rosalyn Cobrin) of these CROOKS works there, its a FAMILY BUSINESS!
Posted by: FORMER EMPLOYEE at October 31, 2003 04:46 PM