Comments: "People in the education and political establishments pretend

Profits demand discipline, raise quality, and lower costs. Non-profits are the refuge of second-rate minds with first-rate ambitions, like government.

Posted by james wilson at May 17, 2012 7:52 PM

Mr. Wilson: They do, do they? Tell me; quality and customer satisfaction in the banking and legal "professions"?

Posted by Fletcher Christian at May 19, 2012 2:27 AM

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