If an application is designed well, the reward for users is that they will learn it faster, accomplish their daily tasks more easily, and have fewer questions for the help desk. As a developer of a well-designed application, your returns on that investment are more upgrade revenue, reduced tech support, better reviews, less documentation, and higher customer satisfaction. The rewards of building a good-looking Aqua application are worth taking the extra time.
Posted by Gartheride at January 12, 2004 5:42 PM